Dativity

Dativity
  • Home
  • Services
    • E-Learning
    • AI Services
    • SCORM
    • Training & Assessment Resources
    • Animation & Graphics
    • Simulated Learning Environments
    • 3DSim for LMS & V.R.
    • Axcelerate Services
  • Shop Now
  • Specials
    • In Store Specials
  • Newsletter
  • Contact
Request A Sample
$0.00 0 Cart
Home Resource Type Learner Guides BSBOPS203 Deliver a service to customers (Learner Guide).
  • Previous

    BSBMED303 Maintain patient records (Learner Guide).

    $275.00 Inc GST

  • Next

    BSBPEF402 Develop personal work priorities (Learner Guide).

    $275.00 Inc GST

BSBOPS203 Deliver a service to customers (Learner Guide).

SKU: LG-BSBOPS203

$275.00 Inc GST

Are you looking for a Learner Guide to deliver the unit of competency BSBOPS203 Deliver a service to customers (Learner Guide).

This product is available within 3 days. Download instructions will be emailed to you once your order is confirmed

About this unit:

This unit describes the skills and knowledge required to deliver aspects of customer service at an introductory level. It includes creating a relationship with customers, identifying their needs, delivering services or products, and processing customer feedback.

The unit applies to those who perform a range of routine tasks in the workplace using a limited range of practical skills and fundamental knowledge of customer service in a defined context under direct supervision or with limited individual responsibility.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

About our Learner Guides

Our Learner Guides are written with student learning outcomes in mind. All information is presented in an easy-to-understand way that is logically organised to enhance the learner experience and maximise learning outcomes. The look and structure of all our Learner Guides is modern, fresh and incorporates graphical representations and examples that relate directly to the relevant industry the unit relates to. We engage industry experts to validate all our content to ensure that they meet industry standards and expectations.

What you will receive when you order this product:

  • All encompassing Learner Guide from our in-house instructional design team
  • Word formatted documents to allow for banding and document control
  • Mapping Tool
  • Optional – Ask us about our SCORM Learner Guides for E-Learning (Costs Apply)
Product total
Options total
Grand total

CLICK HERE TO VIEW / DOWNLOAD LICENSE TERMS HERE

− +

— OR —

SKU: LG-BSBOPS203 Categories: Business, Learner Guides Tags: BSB, BSBOPS203, Business Services
Share :
  • Description
  • Vendor Info
  • More Products

Description

BSBOPS203 Deliver a service to customers (Learner Guide).

Vendor Info

Vendor Information

  • No ratings found yet!

More Products

  • Select options Quick view

    FNSFMB514 Implement complex loan structures (Learner Guide).

    $396.00 Inc GST
  • Sale!
    Select options Quick view

    MSMENV272 Participate in environmentally sustainable work practices (Learner Guide).

    $595.00 $450.00 Inc GST
  • axcelerate support
    Add to cart Quick view

    aXcelerate Administration – Supervisor 30 Min Support

    $75.00 Inc GST
  • Select options Quick view

    BSBLDR301 Support effective workplace relationships (Assessment Kit).

    $185.00 Inc GST
  • Select options Quick view

    BSB50120 Diploma of Business (Qualification).

    $10,450.00 Inc GST
  • Select options Quick view

    BSBINS302 Organise workplace information (Learner Guide).

    $275.00 Inc GST

Related products

  • Select options Quick view

    BSBOPS303 Organise schedules (Learner Guide).

    $275.00 Inc GST
  • Select options Quick view

    BSBFIN302 Maintain financial records (Learner Guide).

    $275.00 Inc GST
  • Select options Quick view

    BSBCRT201 Develop and apply thinking and problem solving skills (Learner Guide).

    $275.00 Inc GST

BSBOPS203 Deliver a service to customers (Learner Guide).

$275.00 Inc GST

Add to cart
Connect With Our Team

Every project is unique.  Connect with us for any project small, large or colossal and we’ll build creative and engaging outcomes suited to your business and your learners.

Say Hello
cropped-Logo-for-Dativity-38977_v2-03.png

We are committed to redefining the education sector to embrace  stimulating, technology driven learning.

We strive to support educators, colleges, schools, universities and companies in their digital transition.

Company
  • About Us
  • Careers
  • Resource Partners
Support
  • Project Management
  • Contact Us
Terms
  • Licence Agreement
  • Privacy Policy
  • Refunds & Returns
Copyright © 2022 Dativity, All rights reserved. Powered by Dativity Web Creative
Facebook-f Instagram Twitter Youtube Linkedin